Everything you need to know about using our site and our privacy policy.

1. Terms and conditions of use of site

This web site (the “site”) is provided solely for informational purposes by Toboggan Flats, a Youthful Cities (“Youthful Cities”) venture, and its use by you is conditional on your acceptance of the terms and conditions of use set forth below (the “Terms and Conditions”). By visiting or using this site, including without limitation to access, use, and/or download messages, information, data, text, software or images, or other content from this site (collectively the “content”), or to send messages, information, data, text, software or images, or other Content to the site, you agree on your own behalf, and on behalf of any entity on whose behalf you may act, to accept and abide by the Terms and Conditions for each use of and each visit to this site. If you do not agree to abide by these Terms and Conditions, do not use this site.

Youthful Cities has the right, in its sole discretion, to add to, remove, modify or otherwise change any part of the Terms and Conditions, in whole or in part, at any time. Changes will be effective when notice of such change is posted at the site. If any term, condition or any change thereto is not acceptable to you, you must discontinue your use of this site immediately. Your continued use of this site after any such changes are posted will constitute acceptance of those changes. These Terms and Conditions apply exclusively to your use of this site and do not alter the terms or conditions of any other agreement you may have with Youthful Cities.

Youthful Cities may, at any time without notice or liability, and for any reason whatsoever, terminate, change, suspend or discontinue any aspect of this site, including (i) changing the availability of, restricting access to, or imposing limits on any or all features or services on, or links to, the site (ii) adding, removing or changing any fees or charges for use of the site or any features thereof; (iii) removing, adding, modifying or otherwise changing any Content on this site. Youthful Cities reserves the right, in its sole discretion, to correct any errors or omissions in any portion of this site at any time without notice, but confirms that it has no duty to do so.

2. Limited license

You are granted a Canadian, non–exclusive, non–transferable, non–sub–licensable, revocable, limited license to display on your computer, print and download and use the content of this site for informational purposes only and solely for your own personal or internal company use. You may not modify any Content that you use. You must include with any display or copy of the content its copyright notice (that is, the line at the bottom of this page). No other use is permitted.

You may not:

  • Resell any content;
  • Include any content in or with any product that you create or distribute;
  • Copy any content onto your own or any other website; or
  • Use this site in any manner that could damage, disable, overburden, impair, interfere with the security of, negatively affect the functioning of, or otherwise abuse, this site or any services, system resources, accounts, servers, networks, affiliated or linked sites, connected to or accessible through this site (including without limitation uploading, posting or otherwise transmitting on this site computer viruses, Trojan horses, worms or other files or computer programs which are potentially harmful, disruptive or destructive or that may impose an unreasonable or disproportionately large load on this site’s infrastructure; or using any robot, spider or other automatic program or device, or manual process to monitor, copy, summarize, or otherwise extract information from this site or the Content in whole or in part).

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted in the course of your usage of this site, and that you will comply with all laws that apply or may apply to your use of or activities on this site or in respect of the Content. Youthful Cities will investigate occurrences which may involve violations of such laws, and may involve, and co–operate with, law enforcement authorities in prosecuting users who are involved in such violations. Youthful Cities reserves the right at all times to disclose any information regarding your usage of the site as necessary to satisfy any law, regulation or governmental request.

3. Proprietary rights

The Content is protected by Canadian and worldwide copyright laws and treaty provisions. Any unauthorized copying, redistribution, reproduction or modification of the Content by any person may be a violation of trade–mark and/or copyright laws and could subject such person to legal action. You agree to comply with all copyright laws worldwide in your use of this site and to prevent any unauthorized copying of the Content.

Certain names, graphics, logos, icons, designs, words, titles and phrases on this site constitute trade–marks, trade names, trade dress and associated products and services of Youthful Cities or its affiliates (the “Marks”), and are protected in Canada and internationally and their display on this site does not convey or create any licence or other rights in the Marks. Any use of any of same, in whole or in part, without prior written authorization of Youthful Cities is strictly prohibited.

Other trade–marks, trade names, trade dress and associated products and services mentioned on this Site may be the trademarks of their respective owners. The display of these trade–marks, trade names, trade dress and associated products and services on this site does not convey or create any licence or other rights in these trademarks or trade names. Any unauthorized use of them is strictly prohibited.

4. Linked sites

Certain links on this site may take you to other websites. Youthful Cities provides these links only as a convenience.

Youthful Cities is not responsible for the content of any such linked pages. Youthful Cities makes no representation or warranty regarding, and does not endorse, any linked websites, the information appearing thereon or any of the products or services described. If you use these sites, you will leave this site.

If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses and other destructive elements.

Youthful Cities welcomes links to this site. However, you agree that if you want to link to this site your website shall not:

  • create frames around any part of this site or use other techniques that alter the visual presentation of this site;
  • imply that Youthful Cities is endorsing you or any other person, or your or such other person’s products or services;
  • imply an affiliation between you or any other person, or your or such other person’s products or services, and Youthful Cities without the prior written consent of Youthful Cities;
  • misrepresent the relationship of you or any other person with Youthful Cities or present false, misleading or otherwise damaging information or impressions about Youthful Cities or any of its products or services; or
  • contain materials that may be interpreted as distasteful, harmful, offensive, infringing or inaccurate.

5. Disclaimer

Youthful Cities makes reasonable efforts to ensure that the Content is accurate at the time it is posted on the site, however, Youthful Cities makes no representation or warranty of any kind regarding the site or the Content, including without limitation, any representation or warranty regarding the accuracy, reliability, currency, or completeness of the Content.

Youthful Cities makes no representation or warranty that Content at this site is appropriate or available for use at any locations outside Canada. Accessing the Content from locations where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

You acknowledge and agree that the site (including without limitation the Content) is provided on an “AS IS” basis; and that any use of or reliance on the site shall be at your sole risk.

Youthful Cities and its affiliates do not make any, and expressly disclaim all, representations, warranties, covenants and conditions, express or implied, by operation of law or otherwise, including without limitation any implied warranties and conditions of merchantability, merchantable quality, or fitness for any particular purpose, or non–infringement, or any implied representations or warranties arising out of course of performance, course of dealing or usage of trade. For greater certainty, Youthful Cities does not warrant that this site will continue to operate, operate without interruptions or be error–free.

6. Limitation of liability

You agree that in no event will Youthful Cities or any of its affiliates have any responsibility or liability in connection with this site for any loss or damages whatsoever, whether based on contract, negligence or other legal basis, including without limitation direct, indirect, special, punitive, exemplary or consequential damages or other damages (including without limitation damages for harm to business, loss of information or programs or data, loss of profit, loss of savings, loss of revenue, loss of goodwill), arising from or in connection with the use of or access to, or any inconvenience, delay or loss of use of or access to, this site, the content, any content of any linked web site, or failure of such web sites, (including without limitation any damages suffered as a result of omissions or inaccuracies in such web sites or content, or the transmission of confidential or sensitive information to or from such web sites) even if Youthful Cities or any of its affiliates has been advised of the possibility of such damage or loss or if such damage or loss was foreseeable.

7. Choice of law

This site is controlled, operated and administered by Youthful Cities from within the Province of Ontario, Canada. By accessing this site, you agree that all matters relating to the access to, or use of, this site shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without reference to its conflict of laws principles, and that you will comply with all such applicable laws.

8. General

The Terms and Conditions constitute the entire agreement between Youthful Cities and you with respect to the subject matter hereof, and supersede all communications, representations or agreements, either oral or written, between Youthful Cities or its affiliates and you with respect to this subject matter. If for any reason a court of competent jurisdiction finds any provision of the Terms and Conditions or portion thereof to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Terms and Conditions, and the remainder of the Terms and Conditions shall continue in full force and effect. Youthful Cities’ failure to insist upon or enforce strict performance of any provision of the Terms and Conditions or any right shall not be construed as a waiver of any such provision or right.

Privacy Policy

We Respect Your Privacy 

Youthful Cities approaches our communications with you, including on the Internet, with respect for, and commitment to protecting, your privacy rights. This privacy policy (the “Policy”) describes how we collect, protect, use and share information gathered about you, including on our website (the “Site”). We hope that this disclosure will help increase your confidence in how we collect, protect, use and share information including on the Site, and enhance your experience on the Internet. Please note that by visiting Youthful Cities at the Site, you are accepting the practices described in this Policy.

Youthful Cities may review this Policy to ensure that it is relevant and remains current with changing laws, regulations and technologies, and reserves the right to change this Policy at any time. Our updated Policy will be posted on the Site, and will be current as of the “Last modified date” set out above. However, while the Policy may change, Youthful Cities will treat your personal information in a manner consistent with the Policy under which it was collected, unless Youthful Cities has your consent to treat it differently.

What is Personal Information

Personal information is any information about an identifiable person.

This policy applies to personal information about individuals and does not apply to the information collected, used or disclosed with respect to corporate or commercial entities. Also, this policy does not impose any limits on our collection, use or disclosure of information exempted under applicable privacy legislation, including business contact information and certain publicly available information.

What Personal Information does Youthful Cities collect and how does Youthful Cities use this Personal Information?

Youthful Cities may collect various information from you, including your first and last name, address, phone number, email address and subject of inquiry (e.g. information requests), preferred means of communication, your interaction with our website, social media sites and mobile applications (including information such as IP addresses, browser type, language, access times, referring website, etc.), and other information you provide to us. Youthful Cities may collect this information in various ways, including through your interaction with the Site and through your communications with Youthful Cities.

To whom does Youthful Cities disclose Personal Information?

Youthful Cities will not disclose such information to other persons, other than as follows:

1. to the extent required for the Identified Purposes, as described to you at the time of collection.

2. to other third parties, such as sponsors and website content partners, but only where and to the extent you give us your permission to do so.

3. as required or permitted by law.

Why does Youthful Cities collect, use and disclose Personal Information?

Youthful Cities collects, uses and discloses your personal information for the following purposes:

  • to authenticate your identity;
  • to operate, customize and improve our website, social media sites, mobile applications, advertisements, products and services;
  • to allow you to use portions of our website such as our forums;
  • to allow you to participate in our contests, and to administer those contests;
  • to monitor your compliance with any of your agreements with us;
  • to administer our provision of, and your payment for, products or services you request from us;
  • to provide newsletters, electronic messages and information you request from us;
  • to provide other information to you regarding our products and services or third party products and services, unless you opt out of receiving that information;
  • to manage or transfer our assets or liabilities, for example in the case of an acquisition, disposition or merger;
  • to protect us, yourself and others from fraud and error and to safeguard our business interests;
  • to collect debts owed to us;
  • to comply with legal and regulatory requirements; and
  • for other purposes we may inform you about from time-to-time.

We may transfer your personal information across provincial or national borders to fulfil any of the above purposes (including both the necessary and the optional purposes), including to service providers located in the United States and other jurisdictions outside of Canada who may be subject to applicable disclosure laws in those jurisdictions. You may contact our Privacy Officer (whose contact information is provided below) to obtain information about our policies and practices regarding our use of service providers outside of Canada, or to ask questions about the collection, use, disclosure or storage of personal information by our off-shore service providers.

When your personal information is to be used for a purpose not previously identified, the new purpose will be disclosed to you prior to such use, and your consent will be sought unless the use is authorized or required by law.

We may work with other companies to provide services on our behalf, such as website hosting services, payment processing services and product delivery services.  Those service providers will be permitted to obtain only the personal information they need to deliver the service in question, and they will be required to maintain the confidentiality of that information.

Consent

Youthful Cities will not sell or rent your personal information to third parties, and will obtain your consent to collect, use or disclose personal information except where we are authorized or required by law to do so without consent. For example, we may collect, use or disclose personal information without your knowledge or consent where:

  • the information is publicly available, as defined by statute or regulation;
  • we are obtaining legal advice; or
  • we reasonably expect that obtaining consent would compromise an investigation or proceeding.

Other exceptions may apply.

Your consent can be express, implied or given through an authorized representative such as a lawyer, agent or broker.

Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify us that you do not wish your personal information collected/used/disclosed for various purposes after you have received notice of those purposes) or otherwise.

You may withdraw consent at any time, subject to legal, contractual and other restrictions, provided that you give reasonable notice of withdrawal of consent to us. On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include our inability to provide certain services for which that information is necessary.

Any material, information or other communication (including questions, comments and suggestions) you transmit to us through our website, social media sites or other online sites, or mobile applications will be considered non-confidential and non-proprietary. We may forward your communications and other personal information to any of our offices or affiliates throughout the world in connection with any products or services you request, or in connection with any communications you wish to have with us, and you consent to us doing so.

Limits on Collection

Youthful Cities will not collect information indiscriminately and will limit collection of information to that which is reasonable and necessary for the above purposes. We will also collect information as is otherwise authorized by law.

Limits on Using, Disclosing and Retaining Personal Information

Youthful Cities will only use and disclose your personal information for the purposes set out above and as authorized by law.

We will keep personal information used to make a decision affecting you for at least one year after using it to make the decision, unless otherwise permitted or required by law.
We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.

We will take due care when destroying personal information so as to prevent unauthorized access to the information.

Accuracy

Youthful Cities will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete. In some cases, we rely on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.

If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.

When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under its control with a note that the correction was requested but not made.

Providing Access

Upon written request and authentication of identity, Youthful Cities will provide you with your other personal information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request.

In some situations we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purpose of an investigation or where disclosure of the information would reveal confidential commercial information that, if disclosed, could harm our competitive position. We may also be prevented by law from providing access to certain personal information.

Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

What is Aggregate Information?

“Aggregate information” is standard web server/visitor traffic information, commonly referred to as ‘aggregate information’, regarding overall website traffic patterns. Web servers normally collect this type of basic information as part of their web log processes. This aggregate information does not identify you and thus does not constitute personal information.

In addition to information provided by our visitors we use the normal Internet tracking tools associated with standard Internet protocols and web–based systems. This system information is typically stored in log files and the information is used for aggregate reporting. Aggregate reporting includes total number of visitors, most visited sections, peak traffic times, etc. Log files are simply transaction records web servers maintain. Those logs are used for recording information, such as:

  • service provider IP addresses;
  • browser versions;
  • referring websites;
  • search terms used;
  • average number of pages requested;
  • average duration of visit;
  • total visitor traffic.

We use aggregate information gathered from your visit to better design our website. This information supplies us with a broad picture of how people use our website in order to help the management of our systems and to better serve our audience.

How do we protect your personal information? Our commitment to data security

In order to prevent unauthorized access to your personal information, maintain the accuracy of your personal information, and to ensure your personal information is used and disclosed only pursuant to this Policy, Youthful Cities employees who have access to personal information strive to maintain physical, electronic, contractual and administrative safeguards to protect personal information collected with an appropriate level of physical or electronic security. However, confidentiality and security are not assured when information is transmitted electronically.

What about practices of linked sites? 

This privacy statement applies only to the Site. Please be aware that Youthful Cities is not responsible for the privacy practices of other websites to which it has links. We encourage you to read the privacy statements of each and every website that requests personal information from you.

How do we use Cookies?

A cookie is a small text file sent from a Web server and placed on your computer’s hard drive. A cookie is generally used to enhance your browsing experience. You can choose to set your browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie. Check your browser’s “Help” files to learn how to do this. If you choose to refuse cookies, you may not be able to access some of the interactive features on our Web sites.

Cookies used by Youthful Cities do not give us access to anything on your hard drive and cannot do anything to your computer. Youthful Cities uses two types of cookies: session cookies (temporary) or persistent cookies (longer–term continuing use).

  • Session cookies may be used to support on-line feedback/discussion, forms and registration and ‘e-commerce/shopping cart’ transactions. They are used only during your online session and expire when you close your browser. Without session cookies, moving around the Site could be much slower.
  • Persistent cookies are different from session cookies because they are stored on your computer’s hard drive for some length of time. They are usually used if you want us to remember information about your Web preferences and passwords for automatic log-in purposes.

Remarketing / Targeted Advertising

In addition to the cookie uses described above, Youthful Cities may also use cookies to serve our remarketing campaigns so that third-party vendors, including Google and Facebook, show our ads on sites across the Internet. Youthful Cities may also use targeted advertising services to tailor Youthful Cities advertisements (both on the Site and on other sites) to your interests. You can opt out of these remarketing campaigns by turning off cookies in your browser, as described above.

Youthful Cities may also disclose some of your personal information (such as your gender, age, location and interests) to the providers of targeted advertising services to help adjust the advertisements to your preferences; however, in that case, Youthful Cities will contractually obligate the service providers to maintain the security of your information and only use it for the purpose of targeting Youthful Cities’s ads to you. You can opt out of participating in these targeted ad programs by contacting our Privacy Officer as set out below.

Who do I contact with questions or concerns with this privacy policy?

For all inquiries as to your personal information, including requests to access or correct personal information, please send a written request to:

Youthful Cities

37 Fairview Blvd

Toronto, ON M5V 3A8

Canada

Or send an e-mail to: info@youthfulcities.com